Blackboard Tech Support: Heartland Community College
This table contains links to free downloads commonly used by instructors for online courses at Heartland Community College. Please carefully read all instructions before downloading and installing the software at these links. This Downloads table was last updated on 04/19/2013.
| Software/Plug-in | Description | Version | Download |
|---|---|---|---|
| Adobe Flash Player plug-in | free multimedia plug-in | 11.7 (check your version) |
Adobe.com |
| Adobe Reader | free reader for viewing PDFs | 11.0 | Adobe.com |
| Adobe Shockwave Player plug-in | free multimedia plug-in | 12.0.2 | Adobe.com |
| Apple iTunes Player | free audio/video player | 11.0.2 | Apple.com |
| Apple Quicktime viewer | free audio/video player | 7.7.3 | Apple.com |
| Java browser plug-in | free multimedia plug-in | Version 7 Update 21 | Java.com |
| Microsoft Excel Viewer 2007 | free Excel spreadsheet viewer | 1 | Microsoft.com |
| Microsoft Internet Explorer Browser | free web browser | 9 | Microsoft.com |
| Microsoft Office Compatibility Pack | for Microsoft Office 2003 | 4 | Microsoft.com |
| Microsoft PowerPoint Viewer 2010 | free PowerPoint slide viewer | 1 | Microsoft.com |
| Microsoft Windows Media Player 11 (Windows XP) | free audio/video player | 11 | Microsoft.com |
| Microsoft Word Viewer 2007 | free Word document viewer | 1 | Microsoft.com |
| Mozilla Firefox Browser (recommended) | free web browser | 20.0 | Mozilla.com |
| Open Office | free office productivity suite | 3.4.1 | OpenOffice.org |
| RealPlayer SP viewer | free audio/video player | 16.0 | Real.com |
| Telestream Flip4Mac (for Macintosh OS) | QuickTime plug-in for Windows Media Video | 2.4.4.2 (Mac OS 10.5 or 10.6) or 3.0 (OS 10.7 or 10.8) |
Telestream.net |
| TestGen plug-in | for use with MyMathLab | 7.4 | TestGen Plug in |
Blackboard Tech Support
Heartland Community College 
issues | downloads | videos | handouts | browser check | internet errors
last updated: 04/19/2013
