Goal of the Project
While working at Heartland Community College as the Media Technologist between 2007 and 2016 I was tasked with supporting the needs of faculty and students having issues with using the Blackboard Learning Management System. The college shifted over to using Blackboard in 2010 from the previous learning management system called WebCT. During this transition period I saw the need to build out a knowledge repository so others providing tech support for the college would have a single source of information to point users to pertaining to problems and solutions while using the Blackboard LMS.
This website design was to fulfill the need for a sharable knowledge base for tech support issues campus wide for both faculty and students.
- Handout Design
- Icon Design
- Screen Recordings
- Web Design
- Heartland Community College Online Faculty
- Heartland Community College Online Students